Privacy Policy

Last Updated: 7th October 2024

Welcome to the NAGT Group website. At NAGT Group, we prioritize the privacy and security of your personal data in compliance with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website www.nagtgroup.com or interact with our services. Please read this policy carefully to understand how we handle your data and ensure your rights under UAE law are respected.

1. Information We Collect

We collect several types of information when you interact with our website, which may include:

1.1 Personal Information

We collect personal data that you voluntarily provide to us, such as:

• Name
• Email Address
• Phone Number
• Address
• Billing Information (for purchases)
• Any other information you submit through forms, inquiries, or communications with us

1.2 Automatically Collected Data

We may also collect information automatically, including:

• IP Address
• Browser Type
• Device Information
• Pages Visited on the Website
• Time Spent on Each Page
• Referring and Exit Pages
• Cookies and Tracking Technologies (see Section 5)

2. Legal Basis for Processing Your Data

We process your personal data based on various legal grounds under UAE PDPL, including:

• Your Consent: We will always seek your consent when required, for example, for marketing communications.
• Contractual Necessity: We process your data to perform contracts, such as delivering products and providing services.
• Legal Obligations: We may process your data to comply with applicable legal obligations.
• Legitimate Interests: We may process your data to further our legitimate business interests, such as improving the services we provide.

3. How We Use Your Information

We use the information we collect for several purposes, including:

• To provide, operate, and maintain our website and services
• To improve your experience and personalize content
• To process transactions and manage orders
• To communicate with you, including responding to inquiries or sending notifications
• To send marketing communications or promotions, subject to your consent
• To comply with legal obligations and ensure the safety of our business, customers, and partners

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information as follows:

• Service Providers: We may share your data with third-party service providers to help us operate our website or deliver services (e.g., payment gateways, shipping providers).
• Legal Compliance: We may disclose your personal data where necessary to comply with UAE laws or respond to lawful requests by public authorities.
• Business Transactions: If NAGT Group undergoes a business transaction such as a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small files that are stored on your device and enable us to track and improve your web experience.

You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

For more detailed information, please refer to our Cookie Policy.

6. Your Rights Under UAE PDPL

Under the UAE Federal Law No. 45 of 2021, you have the following rights concerning your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: If your information is inaccurate or incomplete, you have the right to request its correction.
• Deletion: You have the right to request the deletion of your personal data, subject to legal limitations.
• Data Portability: You can request the transfer of your personal data to another service provider.
• Restriction of Processing: You can request the restriction of processing under specific circumstances.
• Withdrawal of Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, you can contact us using the information provided in Section 10.

7. Data Security

We take appropriate technical and organizational measures, in compliance with UAE PDPL, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

However, please note that no method of internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

As NAGT Group operates globally, your personal data may be transferred and processed outside the UAE. When we transfer your data to another country, we ensure that appropriate safeguards are in place, as required by UAE PDPL, to protect your information.

9. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

NAGT Group
Shop G03 & G04, Sheikh Butti Bldg. Next to NBF Bank, Al Khoor Street,
Al Ras, Deira, UAE
Phone: +971 4 8866 133
Email: info@nagtgroup.com