Need help? Write to us info@nagtgroup.com
+971 4 886 6133
Last Updated: 7th October 2024
At NAGT Group, we are committed to delivering your orders promptly and securely. This page provides important information about our delivery options, shipping times, costs, and other related details. Please read this policy carefully to understand how we handle the shipping and delivery of your products.
We offer various shipping options to cater to your needs. The available options will be displayed at checkout based on your location and the items in your order. Generally, our shipping options include:
Please note that delivery times are estimated and may vary due to external factors such as weather conditions, customs clearance, or courier service delays.
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you confirm your purchase.
For international orders, any applicable customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer. These charges are not included in our shipping fees and must be paid upon delivery.
We currently deliver to the following locations:
If your country is not listed, please contact our Customer Support Team at [Insert Email Address] to inquire about delivery to your location.
Once your order is placed and payment is confirmed, it will be processed within 1-2 business days. Processing time may vary depending on product availability and order volume.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your delivery. You can use this tracking number to monitor the status of your shipment in real-time.
If you haven’t received your tracking information within 48 hours of placing your order, please contact our Customer Support Team for assistance.
If our courier is unable to deliver your order due to incorrect shipping information or if no one is available to receive the package, the courier may attempt re-delivery or leave a notice with instructions on how to arrange for re-delivery.
While we strive to meet the estimated delivery times, delays may occur due to circumstances beyond our control, including but not limited to:
If your order is delayed, we will do our best to notify you as soon as possible and provide updates on the status of your delivery.
If your package is significantly delayed, please contact our Customer Support Team for assistance.
In the event that your order arrives damaged or is lost in transit, please contact us immediately at [Insert Email Address] or call [Insert Phone Number] with your order number and a description of the issue. We will work with the courier service to resolve the issue and either replace your order or provide a refund, depending on the circumstances.
If you have any questions or concerns regarding shipping or delivery, please feel free to reach out to us:
NAGT Group
Shop G03 & G04, Sheikh Butti Bldg. Next to NBF Bank, Al Khor Street,
Al Ras, Deira, UAE
Phone: +971 4 8866 133
Email: info@nagtgroup.com
Copyright © 2024 NAGT Group.